At our company, we prioritize the safe and timely delivery of your packages. To ensure the highest level of service, we partner with Wakilni, a reputable delivery company known for its reliability and efficiency.

Our shipping times are structured to provide clarity and set expectations for our customers. For deliveries within Beirut, the estimated shipping time is between 1 to 2 days. For locations outside of Beirut, the delivery timeframe extends to 2 to 3 days, depending on the specific area. This structured approach allows us to maintain a consistent and dependable service across all regions.

We are pleased to offer delivery services throughout Lebanon, ensuring that our products reach customers in various locations. The shipping fee is standardized at $4 for all deliveries, simplifying the process for our customers and eliminating any confusion regarding shipping costs.

We are committed to providing a seamless experience from the moment you place your order until it arrives at your doorstep. Our collaboration with Wakilni reflects our dedication to quality service and customer satisfaction. We hope you enjoy our service and appreciate the care we put into delivering your packages.

Sé Exchange and Refund Policy

At Sé, we want to ensure your satisfaction with every purchase. If you need an exchange or refund, please follow the guidelines below:

 

1. Exchange Policy

• Eligibility for Same-Day Exchange Request: You can request an exchange within the same day of receiving your item. To qualify, the item must be in its original condition—unworn, unwashed, with all tags attached, and fully clean.

• How to Request an Exchange: Reach out to us on our social media platforms or via email at seworld.co within the same day of receiving your order.

• Non-Exchangeable Items: Please note that items missing tags or in any altered or worn condition are not eligible for exchange. Intimate wear, such as lingerie bottoms, cannot be exchanged for hygiene reasons.

 

2. Refund Policy

• Eligibility for Same-Day Refund Request: Refund requests must also be made within the same day of receiving your item. The item must be returned in its original, unworn condition with all tags and packaging intact and fully clean.

• How to Request a Refund: Contact us on our social media platforms or email us at seworld.co within the same day.

• Non-Refundable Items: Sale items, promotional items, and intimate wear are not eligible for refunds.

 

Important Notes for Both Refunds and Exchanges

• Condition Requirements: To be eligible for a refund or exchange, items must be in perfect, unused condition. This means:

• All original tags and packaging must be intact.

• The item must be fully clean, unworn, and unwashed.

• Processing: Once we confirm the condition of the returned item, we will begin the refund or exchange process. Refunds are typically processed to your original payment method, while exchanged items are sent to you at no additional shipping cost.

For any questions or concerns, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate your trust in Sé!

Mission

Our mission is to empower women to embrace their inner essence, fostering a deep, authentic connection with themselves that transcends society’s external labels. Sé exists to celebrate this journey of self-discovery through pieces crafted to honor each woman’s unique beauty and individuality.

Vision

We envision a world where women are inspired to live confidently in their own skin, unbound by conventional expectations. Through our designs, Sé aspires to be a source of comfort, luxury, and self-expression—transforming each piece into a medium for self-connection. In every stitch, we embody the essence of sé, a word of profound meaning that reflects the journey from self to self, with nothing in between.